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Rykon Mail Help

Billing and plans

Choose or change your plan, and manage payment

Start a plan, switch between monthly and yearly, update your card, download invoices and cancel.

Updated 1 min read

On this page

Billing shows your plan, how many mailboxes and agents are billed, and your next bill. The account owner or an admin chooses and changes the plan.

Start a plan

  1. Step 1: Go to Billing and pick Monthly or Yearly. Yearly has two months free.
  2. Step 2: To include the Campaigns add-on from the start, tick Include it with my plan.
  3. Step 3: Choose Start Starter or Start Business. Payment is taken by Stripe; it asks for a billing address and, where it applies, a tax number.
  4. Step 4: Back on Billing, your plan switches on as soon as Stripe confirms the payment, usually within seconds.

Change plan or billing period

Choose Switch to the other plan, or switch between monthly and yearly, and confirm with Yes, switch. The difference is prorated on your next invoice, and the new limits apply at once. The price you start on is the price you renew at.

Card, invoices and cancelling

  • Payment and invoices opens Stripe's billing page, where you update your card, see every invoice and cancel.
  • Invoices on Billing lists recent invoices with View and PDF links.
  • Cancelling takes effect at the end of the period you paid for. The account then returns to trial limits; nothing you have is removed.

If paying online is not switched on

If Billing says Paying online is not switched on for this account yet, your plan is set by our team. Write to us from Help in the console, choosing Plans and billing, to move to a paid plan.

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