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Rykon Mail Help

Billing and plans

If a payment fails

Mail keeps arriving, sending pauses after seven days, and everything starts again when the invoice is paid.

Updated 1 min read

When a payment does not go through, Billing shows Payment due and says since when.

  • Incoming mail keeps arriving the whole time.
  • After 7 days unpaid, the account's sending pauses.
  • Update the card under Payment and invoices. When the invoice is paid, sending starts again on its own.

If the subscription ends, the account returns to the trial's limits. Everything you have stays; you just cannot add more than the trial allows.