Skip to content
Rykon Mail Help

Campaign Studio and campaigns

Read your campaign results and replies

Delivered, clicked, unsubscribed and spam reports, clicks by link and by hour, subject test results and every reply.

Updated 1 min read

On this page

Once a campaign starts sending, Studio opens on Results. While it sends, the numbers update every 30 seconds.

The headline numbers

Delivered, Clicked, Unsubscribed and Marked as spam, each as a percentage and a count. The (i) beside each says exactly how it is counted, and estimated figures are marked. Delivered shows Waiting until delivery reports come back.

More detail

  • What stands out: observations drawn from the numbers. They are comparisons only: the numbers show what happened, not why.
  • Clicks by link: people who clicked each link, and every click in total.
  • Clicks over time: every click by the hour it happened, with the peak.
  • Subject test: each subject's sends, deliveries, clicks or opens and rate, with the winner when the result was clear.

Replies

With a reply inbox set up, Replies lists the people who wrote back, matched to this campaign, and whether each was forwarded to your team. Automatic replies such as out-of-office messages are listed but not counted or forwarded.